STR hasmy crank now they wont answer my calls!!??
Posted: March 25th, 2017, 4:19 pm
I recently got my first cr500 and started doing my research on properly rebuilding it. I decided when I send my crank to be rebuilt I also wanted to have it balanced... I read all the reviews on rebuild and balance places and also called and talked to a fed shops. I decided to send my crank to Surf and Turf Racing after reading the reviews and talking to an emplyee/owner? at the shop explaining the process to me and telling me how fast the turn around time will be on the phone. I sent my crank to STR and after a week went by I called to check the status of it... No answer... so i Left a message. Two days went by and my phone call was not returned. So today it has been 3weeks since I sent my crank and piston, I have called a couple times a day everyday for the past week leaving multiple messages with no reply... I sent 3 emails so far and now im starting to get worried that I got screwed... My original oem crank didnt even really need rebuilding I was wanted to for peace of mind plus have it balanced... My brand new Wiseco piston is with it that I just had my cylinder bored to its size with a torque plate... I dont wanna bash any company I just want my cr500 back together, this really sucks Sad and maybe I can save someone else from sending their stuff to STR and going through what im going through...